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Mining the relationship between production and customer service data for failure analysis of industrial products.
Seokho Kang
Eunji Kim
Jaewoong Shim
Sungzoon Cho
Wonsang Chang
Junhwan Kim
Published in:
Comput. Ind. Eng. (2017)
Keyphrases
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data sets
data analysis
statistical analysis
historical data
knowledge discovery
customer service
data mining
end users
data mining algorithms
information systems
data sources
data mining techniques
electronic commerce
e learning
data structure
log data