Visualization of Customer Expectations from Web Text using Co-Occurrence Graph and Auto-labeling in the Service Market.
Ryosuke SagaNaoaki OhkusaTakafumi YamashitaNahomi MakiPublished in: VISIGRAPP (3: IVAPP) (2017)
Keyphrases
- co occurrence
- latent semantic analysis
- customer service
- web documents
- word co occurrence
- term co occurrence
- word sense
- wordnet
- semantic similarity
- semantic relations
- customer satisfaction
- similarity matrix
- web graph
- probabilistic latent semantic analysis
- topic models
- information retrieval
- text retrieval
- text documents
- structured data
- semantic space
- web images
- named entities
- keywords
- mutual reinforcement
- occurrence frequency
- anchor text
- vector space model
- artificial intelligence