Estimating performance from capabilities in business process improvement.
Boyd A. NicholdsJohn P. T. MoPublished in: Bus. Process. Manag. J. (2016)
Keyphrases
- process improvement
- business process
- business processes
- software process
- knowledge management
- competitive advantage
- business process management
- root cause
- cost estimation
- process model
- quality assurance
- software process improvement
- e government
- product development
- machine vision
- enterprise wide
- query optimization
- software engineering
- relational databases
- information management
- software development