Estimating customer churn under competing risks.

Pallav Routh Arkajyoti Roy Jeff Meyer

Published in: J. Oper. Res. Soc. (2021)

Keyphrases

customer churn
customer relationship management
prediction model
churn prediction
data mining technology
decision making
eye tracking data
quality of service
risk management
risk analysis
data mining
information systems
knowledge discovery
input image
rough sets
eye tracking