Realtime Customer Merchandise Engagement Detection and Customer Attribute Estimation with Edge Device.
Yerule Sanket NagnathChih-Chung KaoWei-Cheng SunChia-Hui LinChung-Wei HsiehPublished in: ICCE-TW (2020)
Keyphrases
- electronic commerce
- customer service
- real time
- customer behavior
- automatic detection
- data mining
- customer requirements
- marketing strategies
- customer relationship management
- customer satisfaction
- false alarms
- object detection
- learning environment
- data acquisition
- attribute values
- accurate estimation
- quality of service
- call center
- false positives
- mobile devices
- decision trees
- churn prediction
- customer knowledge
- junction detection