A hybrid KNN-LR classifier and its application in customer churn prediction.
Yangming ZhangJiayin QiHuaying ShuJiantong CaoPublished in: SMC (2007)
Keyphrases
- knn
- customer churn
- k nearest neighbour
- k nearest neighbor
- churn prediction
- prediction model
- classification algorithm
- classification method
- knn classifier
- nearest neighbor
- support vector machine
- feature selection
- nearest neighbour
- k nearest
- prediction accuracy
- knn algorithm
- knn classification
- text categorization
- distance function
- decision trees
- logistic regression
- rule induction
- text classification
- ensemble classifier
- data mining
- regression model
- neural network
- support vector machine svm
- training data
- training set
- customer relationship management
- credit risk
- similarity search
- multi class
- multi layer perceptron
- evaluation method
- random forest
- rough sets
- feature space
- support vector
- similarity measure
- feature extraction
- machine learning
- data sets