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Co-creation of Service Recovery and Post-Recovery Responses: The Impact of Cultural Values Orientations and Outcome Favorability.
Naghmeh Nik Bakhsh
Published in:
J. Serv. Sci. Res. (2019)
Keyphrases
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recovery algorithm
failure recovery
learning algorithm
service oriented
databases
neural network
data mining
genetic algorithm
knowledge base
website
image sequences
artificial neural networks
service quality
customer service