Naghmeh Nik Bakhsh

Publication Activity (10 Years)

Years Active: 2019-2019
Publications (10 Years): 1

Top Topics

Customer Service

Recovery Algorithm

Artificial Neural Networks

Top Venues

J. Serv. Sci. Res.

Publications

Naghmeh Nik Bakhsh
Co-creation of Service Recovery and Post-Recovery Responses: The Impact of Cultural Values Orientations and Outcome Favorability. J. Serv. Sci. Res. 11 (2) (2019)