If the SOK Fits, Wear It: Pragmatic Process Improvement through Software Operation Knowledge.
Henk van der SchuurSlinger JansenSjaak BrinkkemperPublished in: PROFES (2011)
Keyphrases
- process improvement
- software process
- knowledge management
- root cause
- decision support system
- software architecture
- query optimization
- software systems
- software process improvement
- business process
- software development
- user interface
- information systems
- test cases
- design process
- intrusion detection
- knowledge transfer
- quality assurance
- source code
- expert systems