Cooperation Without Enforcement? A Comparative Analysis of Litigation and Online Reputation as Quality Assurance Mechanisms.
Yannis BakosChrysanthos DellarocasPublished in: Manag. Sci. (2011)
Keyphrases
- quality assurance
- quality control
- reputation mechanisms
- monitoring system
- cooperative
- reputation management
- software testing
- software development
- quality assessment
- scripting languages
- artificial intelligence
- metadata creation
- white box testing
- trust and reputation models
- electronic commerce
- computational complexity
- multi agent systems
- high level
- case study