On-site Knowledge Representation Tool for Employee-Driven Service Innovation.
Kentaro WatanabePublished in: JSAI-isAI Workshops (2017)
Keyphrases
- knowledge representation
- service providers
- website
- semantic web
- logic programming
- knowledge acquisition
- machine learning
- knowledge base
- case study
- artificial intelligence
- automated reasoning
- service quality
- knowledge management
- natural language processing
- web services
- data driven
- knowledge engineering
- information systems
- representing knowledge
- knowledge acquisition tools
- description logics
- expert systems
- user friendly
- software tools
- knowledge structures
- service discovery
- customer satisfaction