The Impact of Online Social Network on Consumer Loyalty: An Empirical Study of an Online Dining Community.
Yunjie (Calvin) XuXianghua LuKhim-Yong GohZhenghui JiangXinyu ZhuPublished in: ICIS (2009)
Keyphrases
- online social networks
- online communities
- online social
- community formation
- social networks
- online social networking
- social ties
- online social media
- internet enabled
- social networking sites
- virtual communities
- network structure
- online shopping
- social media
- overlapping communities
- social networking
- social relationships
- social relations
- online learning
- customer satisfaction
- internet users
- community structure
- social interaction
- instant messaging
- community detection
- online stores
- social network analysis
- random walk