A Systematic Review of Chatbots: Classification, Development, and Their Impact on Tourism.
Lamya BenaddiCharaf OuaddiAbdeslam JakimiBrahim OuchaoPublished in: IEEE Access (2024)
Keyphrases
- systematic review
- empirical studies
- object classification
- pattern recognition
- classification models
- classification systems
- classification accuracy
- neural network
- preprocessing
- classification scheme
- training set
- feature vectors
- feature space
- image classification
- unsupervised learning
- classification process
- benchmark datasets
- machine learning
- classification algorithm
- automatic classification
- pattern classification
- supervised classification
- tourism industry
- classification method
- class labels
- support vector
- development process
- decision rules
- cross validation
- information processing
- economic development
- feature extraction