Sentiment Analysis in E-Commerce Platforms: A Review of Current Techniques and Future Directions.
Huang HuangAdeleh Asemi ZavarehMumtaz Begum MustafaPublished in: IEEE Access (2023)
Keyphrases
- future directions
- sentiment analysis
- current status
- online reviews
- opinion mining
- product reviews
- sentiment classification
- text classification
- lessons learned
- current challenges
- sentence level
- multi aspect
- text mining
- user generated
- customer reviews
- case study
- public opinion
- current trends
- natural language processing
- product features
- neural network
- rating prediction
- sentiment lexicon