Performance measurement systems for knowledge management in high technology industries: a balanced scorecard framework.
Chia-Ling LeeSun-Quae LaiPublished in: Int. J. Technol. Manag. (2007)
Keyphrases
- knowledge management
- wide range
- artificial intelligence
- technological advances
- information technology
- key technologies
- intelligent systems
- computer systems
- main contribution
- computing systems
- cost effective
- management system
- case study
- machine learning
- learning systems
- theoretical framework
- probabilistic model
- information systems
- current trends
- high end
- heterogeneous systems
- knowledge management systems
- enabling technology