An Architecture of Problem-oriented E-learning System for Product After-sales Service: Design and Application.

Leina Deng Zhigao Chen

Published in: WHICEB (2014)

Keyphrases

e learning
product design
case study
online learning
knowledge management
design process
manufacturing process
adaptive e learning
web services
end users
management system
information services
conceptual design
customer service
product line
lifecycle management