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A roadmap towards sustainable self-aware service systems.

Schahram DustdarChristoph DornFei LiLuciano BaresiGiacomo CabriCesare PautassoFranco Zambonelli
Published in: SEAMS (2010)
Keyphrases
  • service systems
  • web technologies
  • service level
  • service oriented
  • arrival rate
  • enterprise systems
  • queueing model
  • call center
  • cost effective
  • real time
  • steady state
  • web content
  • queue length