Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems.
Itay GurvichWard WhittPublished in: Manuf. Serv. Oper. Manag. (2009)
Keyphrases
- web services
- service systems
- offered load
- queueing model
- customer classes
- steady state
- web technologies
- queue length
- service requests
- arrival rate
- service times
- single server
- stationary distribution
- service rates
- call center
- scheduling problem
- state dependent
- parallel machines
- holding cost
- service level
- stochastic models
- heavy traffic
- queueing networks
- mobile ad hoc networks
- information systems
- reinforcement learning
- total cost
- dynamic programming