Managing Change with the Support of Smart Technology: A Field Investigation of Ride-Hailing Services.
Lele KangQiqi JiangChih-Hung PengChoon Ling SiaTing-Peng LiangPublished in: J. Assoc. Inf. Syst. (2020)
Keyphrases
- enabling technologies
- mission critical
- service management
- smart devices
- end users
- smart spaces
- seamless integration
- web services
- key technologies
- paradigm shift
- case study
- technological advances
- value added services
- web technologies
- information society
- service discovery
- service oriented
- future development
- mobile technologies
- computing environments
- core components
- service providers
- content management
- enterprise wide
- innovative solutions
- workflow technology
- future trends
- web environment
- public services
- service delivery
- pervasive computing
- location aware
- mobile services
- semantic web technologies
- service composition
- information services
- business processes