Login / Signup
Measurement of Service Efficiency in Different Types of Banking Services: Mass Services, Service Factories, Service Shops, and Professional Services.
Markku Tinnilä
Published in:
Int. J. Serv. Sci. Manag. Eng. Technol. (2013)
Keyphrases
</>
service providers
web services
service discovery
service oriented
service composition
service quality
service oriented architecture
end users
decision making
e learning
management system
customer satisfaction
personal data