Perceived Empathy of Technology Scale (PETS): Measuring Empathy of Systems Toward the User.
Matthias SchmidmaierJonathan RuppDarina CvetanovaSven MayerPublished in: CHI (2024)
Keyphrases
- user involvement
- user satisfaction
- user acceptance
- technological advances
- computer systems
- user interface
- graphical user interfaces
- expert systems
- data processing
- enabling technology
- case study
- technical issues
- high end
- current trends
- human users
- user interaction
- intelligent systems
- communication technologies
- computing systems
- key technologies
- user defined
- cost effective
- complex systems
- multimodal interfaces