Texts as actions: Requests in online chats between reference librarians and library patrons.

Published in: J. Assoc. Inf. Sci. Technol. (2017)

Keyphrases

online databases
online learning
real time
information literacy
user requests
reinforcement learning
natural language
human actions
online public access
online education
state transitions
plan recognition
decision theoretic
metadata
decision making
learning algorithm
machine learning