Customer Review-Based Imitative Dynamics with Reference to Another Customer's Evaluation on Current Action.
Sho HattoriTakafumi KanazawaDaiki KuromiPublished in: SMC (2018)
Keyphrases
- electronic commerce
- customer behavior
- customer satisfaction
- customer service
- dynamical systems
- retail banking
- customer knowledge
- marketing strategies
- user centred evaluation
- purchase behavior
- customer relationship management
- current status
- reasoning about actions
- assessment process
- potential customers
- data sets
- genetic algorithm