Automatic Thai Ticket Classification By Using Machine Learning For IT Infrastructure Company.
Kraidet KhowongprasoedTaravichet TitijaroonrojPublished in: JCSSE (2022)
Keyphrases
- machine learning
- machine learning methods
- pattern recognition
- text classification
- decision trees
- machine learning algorithms
- supervised machine learning
- supervised learning
- pattern classification
- classification method
- statistical classification
- supervised classification
- classification accuracy
- support vector
- feature selection
- learning problems
- classification process
- neural network
- support vector machine svm
- feature construction
- machine learning approaches
- classification systems
- computer vision
- case study
- class labels
- feature extraction
- model selection
- knowledge acquisition
- text mining
- natural language processing
- active learning
- explanation based learning
- training samples
- automatic classification
- classification rules
- fully automatic
- benchmark datasets
- artificial intelligence
- data mining