Fraud detection in telephone conversations for financial services using linguistic features.
Nikesh BajajTracy Goodluck ConstanceMarvin RajwadiJulie A. WallMansour MoniriCornelius GlackinNigel CanningsChris WoodruffJames LairdPublished in: CoRR (2019)
Keyphrases
- fraud detection
- linguistic features
- financial services
- outlier detection
- risk management
- named entities
- social network analysis
- cost sensitive
- data mining techniques
- text classification
- credit card
- semantic features
- structural features
- part of speech
- feature set
- intrusion detection
- competitive advantage
- linguistic knowledge
- sentence level
- online auctions
- economic development
- data mining
- news stories
- feature selection
- decision support system
- policy makers
- multi class
- credit risk
- association rules
- artificial intelligence
- bayesian networks
- text mining
- information retrieval
- machine learning