Machine learning based customer churn prediction in home appliance rental business.
Youngjung SuhPublished in: J. Big Data (2023)
Keyphrases
- customer churn
- machine learning
- prediction model
- churn prediction
- customer relationship management
- data mining
- customer base
- customer retention
- home appliances
- credit risk
- prediction accuracy
- decision making
- natural language processing
- data mining technology
- information systems
- neural network
- smart home
- predictive modeling
- business intelligence
- decision trees
- rule induction
- machine learning methods
- random forest
- real world
- regression model
- model selection
- knowledge management
- data analysis