Service quality management of online car-hailing based on PCN in the sharing economy.
Wenming ZuoWenfeng ZhuShaojie ChenXinming HePublished in: Electron. Commer. Res. Appl. (2019)
Keyphrases
- quality management
- service quality
- data quality
- quality assessment
- service providers
- fuzzy theory
- water quality
- resource scheduling
- human factors
- project management
- web services
- neural network
- information systems
- real time
- rough sets
- e learning
- systems development
- quality improvement
- quality control
- resource sharing
- databases