Assessing User Satisfaction in the Era of User Experience: Comparison of the SUS, UMUX, and UMUX-LITE as a Function of Product Experience.
Simone BorsciStefano FedericiSilvia BacciMichela GnaldiFrancesco BartolucciPublished in: Int. J. Hum. Comput. Interact. (2015)
Keyphrases
- user experience
- user satisfaction
- user perceptions
- user engagement
- user behavior
- information systems
- end users
- user studies
- user interface
- user interaction
- mobile applications
- emerging technologies
- life cycle
- perceived usefulness
- customer satisfaction
- artificial intelligence
- quality attributes
- service quality
- online advertising
- structural equation modeling
- statistically significant
- objective measures
- electronic commerce