Lost in Email: Pulling Users Down a Path of Interaction.
Benjamin V. HanrahanManuel A. Pérez-QuiñonesPublished in: CHI (2015)
Keyphrases
- email messages
- user interaction
- communication tools
- user interface
- information seeking
- user experience
- spam filtering
- recommender systems
- information sources
- enron email
- physical world
- human computer interaction
- personal information management
- communication medium
- information overload
- computer users
- spam emails
- natural interaction
- information retrieval
- web browsing
- computer mediated
- social media
- daily life
- user model
- end users
- collaborative filtering