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Distant Supervision based Machine Reading Comprehension for Extractive Summarization in Customer Service.
Bing Ma
Cao Liu
Jingyu Wang
Shujie Hu
Fan Yang
Xunliang Cai
Guanglu Wan
Jiansong Chen
Jianxin Liao
Published in:
SIGIR (2021)
Keyphrases
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customer service
extractive summarization
reading comprehension
computer assisted
vocabulary acquisition
customer satisfaction
multiple choice
text summarization
handwriting recognition
natural language
machine vision
governmental organizations