Exploring the effects of online customer reviews, regulatory focus, and product type on purchase intention: Perceived justice as a moderator.
Chia-Lin HsuLi-Chen YuKuo-Chien ChangPublished in: Comput. Hum. Behav. (2017)
Keyphrases
- purchase intention
- online shopping
- customer reviews
- customer satisfaction
- product quality
- online stores
- user satisfaction
- product reviews
- online product reviews
- service quality
- survey data
- virtual communities
- opinion mining
- product features
- quality control
- process control
- positive or negative
- product design
- sentiment analysis
- information sharing
- information systems
- product development
- machine learning
- sentiment classification
- electronic commerce
- website
- artificial intelligence