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The decision-making by citizens: Evaluating the effects of rule-driven and learning-driven automated responders on citizen-initiated contact.
Shangrui Wang
Chen Min
Zheng Liang
Yuanmeng Zhang
Qingyu Gao
Published in:
Comput. Hum. Behav. (2024)
Keyphrases
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driven learning
decision making
e government
decision makers
reinforcement learning
government agencies
emergency response
active learning
social media
machine learning
neural network
data driven
learning systems
background knowledge
individual differences
public services
data mining