Intelligent Machine Learning System for Predicting Customer Churn.
Chenggang HeChris H. Q. DingSibao ChenBin LuoPublished in: ICTAI (2021)
Keyphrases
- machine learning
- customer churn
- churn prediction
- prediction model
- data mining
- decision trees
- customer relationship management
- information extraction
- machine learning methods
- data mining technology
- feature selection
- natural language processing
- text classification
- data analysis
- decision support
- model selection
- agent technology