Explainable Artificial Intelligence for Data Science on Customer Churn.

Carson K. Leung Adam G. M. Pazdor Joglas Souza

Published in: DSAA (2021)

Keyphrases

customer churn
artificial intelligence
data science
machine learning
statistical learning
big data
prediction model
churn prediction
customer relationship management
data mining technology
data mining
software engineering
random forest
decision support system
eye tracking data