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"The Terms and Conditions Came Back to Bite": - Plain Language and Online Financial Content for Older Adults.

Alessandra RossettiPatrick CadwellSharon O'Brien
Published in: HCI (44) (2020)
Keyphrases
  • older adults
  • social support
  • multimedia
  • online learning
  • website
  • expert systems
  • knowledge management
  • language learning
  • user generated content