Multi-facet Classification of E-mails in a Helpdesk Scenario.
Thomas BeckersIngo FrommholzRalf BönningPublished in: LWA (2009)
Keyphrases
- pattern recognition
- classification accuracy
- pattern classification
- automatic classification
- machine learning
- classification method
- feature space
- classification scheme
- support vector machine
- classification algorithm
- classification process
- machine learning methods
- text classification
- machine learning algorithms
- incremental learning
- automated classification
- benchmark data sets
- spam filtering
- benchmark datasets
- supervised classification
- classification systems
- decision rules
- database
- support vector machine svm
- high dimensional
- decision trees
- computer vision
- real world
- neural network