Consumer preference and service quality management with RFID.
Wei ZhouSelwyn PiramuthuPublished in: Ann. Oper. Res. (2014)
Keyphrases
- quality management
- service quality
- electronic commerce
- data quality
- service providers
- quality assessment
- fuzzy theory
- resource scheduling
- water quality
- human factors
- project management
- user satisfaction
- quality improvement
- information systems
- web services
- quality control
- systems development
- quality of service
- image quality
- fuzzy inference
- open source
- e learning