Multi-period technician scheduling with experience-based service times and stochastic customers.
Xi ChenBarrett W. ThomasMike HewittPublished in: Comput. Oper. Res. (2017)
Keyphrases
- service times
- multi period
- customer orders
- production planning
- steady state
- state dependent
- single server
- arrival process
- queueing model
- planning horizon
- single server queue
- stationary distribution
- minimize total
- facility location problem
- flow control
- queue length
- parallel machines
- random variables
- fluid model
- queueing networks
- integer programming
- arrival rate
- call center
- lot sizing
- data envelopment analysis
- routing problem
- total cost
- markov chain
- monte carlo
- multi item
- stochastic model
- scheduling problem
- production cost
- approximation algorithms
- knapsack problem
- cost function
- supply chain
- probabilistic model
- infinite horizon
- graphical models
- linear programming
- lot size
- lower bound