Customer churn prediction using improved balanced random forests.
Yaya XieXiu LiE. W. T. NgaiWeiyun YingPublished in: Expert Syst. Appl. (2009)
Keyphrases
- random forests
- churn prediction
- random forest
- customer churn
- prediction model
- ensemble methods
- prediction accuracy
- decision trees
- machine learning algorithms
- logistic regression
- decision tree ensembles
- feature set
- image segmentation
- conformal prediction
- neural network
- regression model
- naive bayes
- credit risk
- information extraction