A comparison of the views of business and IT management on success factors for strategic alignment.
Janice M. BurnColonel SzetoPublished in: Inf. Manag. (2000)
Keyphrases
- strategic alignment
- business management
- success factors
- business intelligence
- information technology
- competitive advantage
- knowledge management
- information systems
- customer relationship management
- critical success factors
- economic growth
- systems development
- business users
- business decisions
- data warehousing
- m learning
- competitive environment
- service delivery
- business processes
- information quality
- business strategy
- human capital
- decision making
- data warehouse
- service management
- electronic commerce
- case study
- business process
- decision support
- data management
- software development