The Service System Is the Basic Abstraction of Service Science.

Jim Spohrer Stephen L. Vargo Nathan Caswell Paul P. Maglio

Published in: HICSS (2008)

Keyphrases

web services
service providers
service quality
website
computer science
service oriented
neural network
machine learning
social networks
customer service
management system
information services
processor sharing
database
service management
end users
case study
artificial intelligence
databases