Managing Response Time in a Call-Routing Problem with Service Failure.
Francis de VéricourtYong-Pin ZhouPublished in: Oper. Res. (2005)
Keyphrases
- routing problem
- response time
- vehicle routing problem
- route optimization
- multi period
- routing algorithm
- scheduling algorithm
- shortest path
- quality of service
- multicommodity flow
- web services
- travel time
- global optimization
- qos multicast routing
- real time
- traveling salesman problem
- heuristic search
- particle swarm optimization
- worst case
- neural network