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A Machine Learning Approach to Predict Customer Churn of a Delivery Platform.

Qing LiuQiuYing ChenSang-Joon Lee
Published in: ICAIIC (2023)
Keyphrases
  • customer churn
  • customer relationship management
  • prediction model
  • data mining technology
  • churn prediction
  • databases
  • neural network
  • rough set theory
  • eye tracking data
  • customer segmentation