Queues with Many Servers and Impatient Customers.
Avishai MandelbaumPetar MomcilovicPublished in: Math. Oper. Res. (2012)
Keyphrases
- arrival rate
- poisson arrivals
- service rates
- asymptotically optimal
- service times
- heavy traffic
- queueing systems
- call center
- customer classes
- steady state
- queue length
- arrival process
- single server queue
- single server
- queueing model
- queueing networks
- traffic intensity
- state dependent
- holding cost
- waiting times
- arrival processes
- processor sharing
- finite capacity
- fluid model
- priority queue
- service systems
- stationary distribution
- optimal capacity
- information systems
- retrial queue
- lead time
- offered load