A hybrid classification model for churn prediction based on customer clustering.

Qi Tang Guoen Xia Xianquan Zhang

Published in: J. Intell. Fuzzy Syst. (2020)

Keyphrases

churn prediction
genetic k means algorithm
telecommunication services
customer churn
rule induction
random forest
credit risk
data mining
clustering algorithm
rough sets
decision rules
k means
logistic regression
risk analysis
customer segmentation