Clustering and Labeling IT Maintenance Tickets.
Suman RoyDurga Prasad MuniJohn-John Yeung Tack YanNavin BudhirajaFabien CeilerPublished in: ICSOC (2016)
Keyphrases
- unsupervised learning
- clustering algorithm
- k means
- software maintenance
- hierarchical clustering
- image segmentation
- data clustering
- data mining
- preventive maintenance
- cluster analysis
- anomaly detection
- data points
- data sets
- clustering method
- outlier detection
- spectral clustering
- feature selection
- fuzzy clustering
- information retrieval
- clustering analysis