A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard.
Hung-Yi WuGwo-Hshiung TzengYi-Hsuan ChenPublished in: Expert Syst. Appl. (2009)
Keyphrases
- multiple criteria decision making
- multi criteria decision making
- multicriteria decision making
- fuzzy sets
- intuitionistic fuzzy
- fuzzy clustering
- fuzzy controller
- fuzzy numbers
- fuzzy set theory
- group decision making
- fuzzy logic
- multi criteria
- ahp method
- goal programming
- fuzzy rules
- membership functions
- fuzzy topsis
- aggregation operators
- multiple criteria
- customer churn