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An Empirical Examination of Customer Retention in Mobile Telecommunication Services in Australia.
Hassan Shakil Bhatti
Ahmad Abareshi
Siddhi Pittayachawan
Published in:
ICE-B (2016)
Keyphrases
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telecommunication services
customer retention
churn prediction
customer churn
multimedia services
mobile phone
mobile devices
customer satisfaction
next generation networks
mobile networks
mobile learning
mobile applications
customer relationship management
mobile users
mobile technologies
m learning
random forest