Mapping the Intellectual Progress in e-Business, e-Services and e-Society from 2001 to 2019.
Zacharoula K. PapamitsiouPatrick MikalefPublished in: I3E (1) (2020)
Keyphrases
- service quality
- information society
- electronic business
- business partners
- web services
- service providers
- service oriented
- artificial intelligence
- end users
- customer service
- context aware
- business processes
- european project
- information resources
- business models
- information services
- developing countries
- mobile services
- service delivery
- user satisfaction
- ontology mapping
- service oriented architecture
- petri net
- mobile phone
- multimedia
- social networks