Knowledge management using social media: A comparative study between blogs and Facebook.
Randolph C. H. ChanSamuel Kai-Wah ChuCelina Wing Yi LeeBob Kim To ChanChun Kit LeungPublished in: ASIST (2013)
Keyphrases
- social media
- knowledge management
- social media platforms
- social networking
- social networks
- user generated content
- information systems
- social web
- case study
- software engineering
- web based learning
- comparative study
- online social networks
- social networking sites
- user generated
- online forums
- social media sites
- social media data
- knowledge engineering
- knowledge sharing
- social interaction
- organizational learning
- online social media
- news events
- public opinion
- explicit knowledge
- domain knowledge
- blog posts
- object oriented
- knowledge resources
- information technology
- knowledge management systems
- decision making
- information diffusion
- crisis management
- recommender systems
- software development
- expert systems
- distance learning
- real world events
- online communities